Care Guide

We know you’ll want to wear your Jean Yves fine jewelry 24/7, but following a few simple guidelines will prolong the life of your pieces. It is important to read our repairs and warranty information as it relates directly to the upkeep of your item.

The key is to avoid impact, pressure, extreme temperatures and physical compounds or chemicals on your special pieces. In fact, this is crucial to promoting the longevity of your jewellery.

For the mindful maintenance of your Jean Yves:

• Store your jewelry separately, preferably in a fabric-lined box, to avoid scratching and wear from other jewelry items.
• Apply make-up, hand and body creams and lotions, hairspray and perfume before putting on your fine jewelry as these have compounds which can build up, damage stones or dull your jewelry.
• Always remove fine jewelry before using household chemicals and cleaners.
• Avoid wearing jewellery in the shower or bathtub, as hair care and soap can easily build up behind settings and generally discolour your item.
• Avoid wearing items in swimming pools and hot tubs, as extreme heat and chlorine can damage certain gemstones.
• Avoid wearing jewellery during strenuous activities that can damage the items such as weight lifting, exercising, gardening, vacuuming and so on.
• Also avoid wearing jewellery while cooking, baking or doing dishes.
• Please remove your jewellery before sleeping, which is especially important for necklaces.
• Check for loose gemstones regularly and have your stones professionally checked by us every four to six months.

Metals, gemstones – and despite their hardness, even diamonds – can chip, scuff, scratch or crack if knocked hard enough. While gold is more malleable or ‘softer’ than other metals like platinum, all metals can scratch easily and require similar care protocol. If the stone in your ring has a prong setting, please pay special attention as prongs can snag or bend on surfaces and garments.

Cleaning Your Jean Yves Jewelry pieces.

Jean Yves recommends routine professional cleans, as over time, diamonds, gemstones and metals can lose their lustre thanks to lotions, oils, soaps and fingers creating a grimy layer.

To get that sparkle back between professional cleans, place your jewelry in a small dish with warm water, a little dishwashing soap and a very soft toothbrush. Use gentle, circular motions and rinse under water. Pat dry and then polish your jewelry with a lint-free cotton cloth.